We’re here to help
Have a question about a necklace, choosing a gift, or an order you’ve placed? Get in touch with the WithLovePaws team. Whether you need product details or help after delivery, we’ll help you find the information you need.
Email: support@withlovepaws.com Phone: +1 909 312 6847 Customer service hours: Mon–Fri, 9:00 AM–5:00 PM PT
About your order
If you’re contacting us about a purchase, please include your order number and the email address used at checkout. A short description of your question helps us look into it.
If an item arrives damaged or you receive something different from what you ordered, please include clear photos of the item and packaging, if available.
Returns and order changes
For a return, address correction, or cancellation request, email us with your order number as soon as possible. Changes may not be possible once an order has been dispatched.
Please contact us for return instructions before sending anything back. The business address below may differ from the return address for your order.
Questions about a charge
A payment to WithLovePaws may appear on your card or bank statement as WITHLOVEPAWS. If you need help identifying a charge, contact us with the transaction date and amount. Please do not send your full card number or security code.
Privacy questions
For questions about your personal information or to submit a privacy request, email support@withlovepaws.com. You can also find more information in our Privacy Policy and California Privacy Notice.
Business information
WithLovePaws is operated by:
WITHLOVEPAWS LTD 15842 Valley Commerce Dr, Suite 120