Terms of Service
Last updated: October 6, 2026
Welcome to WithLovePaws. These terms explain how shopping with us works, from placing an order to arranging a return. WithLovePaws operates at https://withlovepaws.com and is run by WITHLOVEPAWS LTD.
By placing an order, you agree to these terms. Please also read our Shipping Policy, Return and Refund Policy, and Privacy Policy, which explain delivery, returns, and how we handle your information.
Shopping with us
Please provide accurate contact, payment, and delivery details so we can process your order and reach you if needed. You must be legally able to enter into a purchase agreement, or have permission from a parent or legal guardian.
If you create an account, keep your login details secure. Contact us if you suspect someone has accessed your account without permission.
Our jewelry
Each product page describes the item’s materials, size, finish, and other relevant details. Please review these before ordering, particularly if you have a sensitivity to certain metals.
We aim to show our jewelry clearly and accurately. Colors and finishes may look slightly different depending on lighting and your screen. Product photographs may be enlarged to show detail; the measurements in the description indicate the actual size.
These differences do not affect your rights if an item is faulty or materially different from its description.
Prices and payment
Prices are displayed in USD. Shipping charges, applicable taxes, and any discounts calculated by our store are shown before you submit your order.
Payments are processed by our payment service providers. The charge may appear on your statement as WITHLOVEPAWS.
Prices and promotions may change, but changes do not alter the price of an order we have already accepted. Any conditions attached to a promotion will be stated with the offer.
Your order
Placing an order is a request to purchase the selected items. An automated order receipt confirms that we have received your request; acceptance is confirmed when we send a shipping confirmation, unless we expressly confirm acceptance earlier.
We may be unable to accept an order because an item is unavailable, payment cannot be authorised, delivery is restricted, or there are reasonable concerns about fraud.
If a material pricing or product error affects your order, we will explain the issue and ask whether you wish to proceed on the corrected terms. If the order cannot proceed, we will cancel it and refund any payment taken for the cancelled items.
Shipping and delivery
We currently ship to: We ship to the United States and selected international destinations. Shipping availability, costs, and estimated delivery times are shown at checkout based on your address..
Available shipping options, costs, and estimated delivery times are provided at checkout or in our Shipping Policy. Delivery estimates may be affected by customs processing, carrier disruption, or other circumstances.
If we cannot ship within the promised period, we will notify you, explain the revised timing, and provide cancellation and refund options as required by applicable law.
Please check your delivery address carefully before ordering. If you notice an error, contact us promptly. Address changes may not be possible once an order has been dispatched.
For international orders, any import duties or local charges not collected at checkout will be handled as explained in our Shipping Policy and the checkout information.
If your parcel is missing or arrives damaged, contact support@withlovepaws.com with your order number so we can investigate and help resolve the issue. A tracking update does not remove your rights under applicable law.
Changes and cancellations
If you need to change or cancel an order, email support@withlovepaws.com as soon as possible and include your order number.
Orders may be cancelled for a full refund before shipment. Shipped orders must follow our return policy.
If an order has already been dispatched, our return process may apply. This does not limit any statutory cancellation rights available to you.
Returns and refunds
For returns under our store policy, contact support@withlovepaws.com within 30 days of delivery.
Items must be unused, unworn, undamaged, and returned in their original packaging within 30 days of delivery. Personalized items, final-sale products, and earrings with removed hygiene seals are not eligible for return unless they arrive damaged or defective.
Our Return and Refund Policy explains the process, any applicable exclusions, return shipping costs, and refund timing. Please contact us for return instructions before sending an item back so it reaches the correct location.
If you receive the wrong item, or an item is damaged, faulty, or not as described, please tell us promptly. Your legal rights are separate from our voluntary return policy and are not limited by its return window or conditions.
Animal welfare statements
Any animal welfare initiative associated with WithLovePaws is governed by the details published for that initiative. Statements about contributions, beneficiaries, or qualifying purchases apply only as expressly described.
Purchasing jewelry does not, by itself, mean that you are making a tax-deductible charitable donation.
Using our website
You may browse our store and use its features for lawful purposes. Please do not attempt to access another person’s account, interfere with checkout or website security, submit fraudulent orders, or upload malicious material.
Our website’s photographs, designs, logos, and written content may not be copied or used commercially without permission, except where allowed by law.
Our responsibility to you
We are responsible for meeting our obligations under these terms and applicable consumer law.
To the extent permitted by law, we are not responsible for indirect or consequential losses that were not reasonably foreseeable when the purchase agreement was made.
Nothing in these terms excludes liability for fraud, death or personal injury caused by negligence, or any liability or consumer right that cannot legally be excluded or limited.
Questions or concerns
If something has gone wrong, please contact us with your order number and a description of the issue. We will review your concern and work with you to resolve it. Contacting us does not prevent you from using any other remedy available under applicable law.
Changes to these terms
We may update these terms as our store changes. The version in effect when you place your order applies to that purchase, unless a change is required by law or agreed with you.
Contact us
WITHLOVEPAWS LTD 15842 Valley Commerce Dr, Suite 120 Email: support@withlovepaws.com Telephone: +1 909 312 6847