Privacy Policy
Last updated: October 6, 2026
When you shop with WithLovePaws, you trust us with information about yourself. This policy explains what we collect, why we need it, and how you can contact us about your privacy.
WithLovePaws, available at withlovepaws.com, is operated by WITHLOVEPAWS LTD.
Information you provide
When you place an order, create an account, or contact us, we collect the information needed to help you. This may include your name, email address, telephone number, billing and shipping addresses, order details, and messages you send to our customer support team.
Payments are handled by our payment providers. We receive information needed to confirm your payment and manage refunds, such as payment status and transaction references. We do not store your full payment card number.
Information collected when you browse
Our storefront collects technical information such as your IP address, browser type, device information, and activity on the website. Cookies and similar technologies help keep your shopping cart working, remember preferences, and maintain site security.
Where analytics or advertising tools are used, they may also collect information about how you interact with the store. Where required by applicable law, optional tracking is subject to your consent.
You can manage cookies through your browser settings and, where available, our website’s privacy controls. Disabling some cookies may affect features such as your cart or checkout.
How we use your information
We use your information to process payments, deliver purchases, send order updates, handle returns, and answer your questions. We also use it to maintain the website, prevent fraud, resolve disputes, and meet our legal obligations.
If you subscribe to marketing emails, we use your email address to send news and offers. You can unsubscribe using the link in those emails. Order confirmations and other messages needed to complete your purchase are separate from marketing communications.
Where applicable data protection laws require a legal basis, we process information to fulfil our contract with you, comply with legal obligations, or pursue legitimate interests such as protecting our store and providing customer support. Where consent is required, we rely on your consent, which you may withdraw.
When information is shared
We share relevant information with service providers that help us run the store, including payment processors, website hosting providers, delivery companies, and customer support or email service providers. For example, a delivery company needs your name and address to bring your order to you.
We may also disclose information when required by law, to protect legal rights, or in connection with a business sale or reorganisation, subject to applicable safeguards.
Any use of analytics or advertising partners must also be considered when assessing whether personal information is sold or shared under applicable privacy laws.
We do not sell or share personal information as defined under the California Consumer Privacy Act (CCPA).
How long we keep information
We retain personal information for as long as needed for the purposes described in this policy. Retention depends on the type of information, our relationship with you, and applicable legal requirements.
For example, some order records may need to be retained for accounting, tax, refunds, or dispute resolution even after an order is completed. Information that is no longer needed is deleted or anonymised, subject to applicable requirements.
Protecting your information
We use reasonable technical and organisational measures to protect personal information against unauthorised access, loss, and misuse. No website or transmission method can guarantee absolute security.
Please do not send full payment card details or account passwords to us by email.
International processing
Our store and service providers may process personal information outside the country where you live. Where applicable law requires safeguards for international transfers, those safeguards must be in place.
Your choices and privacy rights
Depending on where you live and which laws apply, you may have rights to access, correct, delete, or obtain a copy of your personal information. You may also have rights to restrict or object to certain processing, withdraw consent, or opt out of certain advertising, sales, or sharing of information.
To make a request, email support@withlovepaws.com. We may need to verify your identity before providing or changing personal information. Some requests are subject to legal exceptions, including requirements to retain certain transaction records.
Where applicable, you may complain to your local data protection authority. We will not discriminate against you for exercising privacy rights.
Children’s privacy
WithLovePaws is intended for a general audience and is not directed to children under 13. If you believe a child has provided personal information to us, please contact us so we can investigate and take appropriate action.
Changes to this policy
We may update this policy as our store or practices change. The latest version will appear on this page with an updated date. Where required, we will provide additional notice of significant changes.
Contact us
For questions about this policy or requests concerning your personal information, contact:
WITHLOVEPAWS LTD 15842 Valley Commerce Dr, Suite 120 Email: support@withlovepaws.com Telephone: +1 909 312 6847