withlovepaws wants you to be satisfied with your purchase. This policy explains how returns and refunds work for orders placed on https://withlovepaws.com.
Return window
You may request a return within 30 days of delivery. Items must meet these conditions: Items must be unused, unworn, undamaged, and returned in their original packaging within 30 days of delivery. Personalized items, final-sale products, and earrings with removed hygiene seals are not eligible for return unless they arrive damaged or defective..
How to start a return Email support@withlovepaws.com with your order number and the item(s) you want to return. We will reply with return instructions and a return address. Please do not ship items back before receiving authorization.
Refund method and timing
Approved refunds are issued to the original payment method. After we receive and inspect the returned item, refunds are processed within Refunds are issued within 3 business days. Banks may need 5–10 additional business days.. Depending on your bank or card issuer, it may take additional time for the credit to appear on your statement.
Return shipping
Customers pay return shipping unless the item is damaged, defective, or incorrect.
Non-returnable items
Gift cards, personalized items, final-sale items, and opened earrings cannot be returned.
Order cancellations
Orders may be cancelled for a full refund before shipment. Shipped orders must follow our return policy.
Questions
Contact us for help with any return or refund. Email: support@withlovepaws.com Phone: +1 197 7154 9481